RightFX has implemented a transparent refund policy. In case you are not satisfied with our service level, you can request a refund.
If an account was funded via debit or credit card the funds can be refunded to the card.
Please contact RightFX Customer Support in this case: via any convenient method posted on https://rightfx.com/contact-us/. Your request will be reviewed within 10 business days and replied to in a timely manner. After reviewing the request, it usually takes maximum 30 days for the refund to be executed. Please note that any violations of RightFX Customer Agreement or IB Agreement or any other legal regulations cannot be a subject to refund request. The same applies to any profits or losses received as a result of your trading activity.
This policy can be modified or edited without prior notice.
The Client accepts and understands that the Company’s official language is English, and the Client should always read and refer to the English version of the Company’s Website and the terms and conditions for all information and disclosures about the Company and its activities. All translations or any information provided in languages other than English on the Company’s local websites is for informational purposes only and does not bind the Company or has any legal effect whatsoever. The Company shall not bear any responsibility or liability regarding the correctness of the information therein.