Frequently Asked Questions

1. Visit the signup page, fill it out, and press Open Account or link via via your social media profile.

2.Find our message titled Confirm Your Email Address in your inbox, open it, and press Confirm Email—you will be redirected to our site.

3.Fill in all the required information and press Continue. Next, finish setting up your trading account, and you're ready to go. 

Right Group Financial Ltd. is a company that provides high-standard online forex trading services through innovative and creative learning techniques and multi-asset financial tools. We put the customer first, so we have 24/7 available, high standard, multilingual customer service, held with a trained, excellent customer service team.

Yes, we are Registered With Name Right Group Financial Limited at 27, Old Gloucester Street, London, WC1N 3AX United Kingdom

We are registered in the United Kingdom.

you need only two types of document to become RightFx client.

Proof of Identity : Passport , National Identity card

Proof of Address :  Electricity bill, telephone bill 

Go to market watch, Click on Edit option to select instrument that you want to add.

In the world of financial services, account verification is a process that helps businesses verify ownership of bank accounts. This is usually done due to regulatory requirements, in some cases, or to help reduce risk of fraud or costly errors.

Yes. RightFx committed to educate traders. so we provide all type of educational material as well as platform videos in research and educational page.

Firstly you need to check your KYC is approved or not, if your account is approved you can contact support team for further assistance.

You need to download MT5 trading Platform for desktop where you can install Export Advisor.

No Need to Upload Documents again if your account Is already approved.

You Need to go to registeration page to create your account, once you register you have to complate your KYC , create your trading account and make deposit to start trading.

If any user registers with refferal link of affiliate IB/introducer of business they will be automatically connected with affiliate/introducer of business.

The major difference is that with Real accounts you will trade with real funds, while Demo accounts use virtual money with no real value to trade. Other than that, the market conditions for Demo accounts are exactly the same as they are for Real accounts, making them ideal for practicing your strategies

 To check affiliates program details click here.

We offer Introducing Broker program & Affiliate Program

You have to email us on support@rightfx.com.

From website go to login portal, Now Login into your account from your dashboard you can  create new trading account.

1. First login to your client dashboard.

2. Go to Accounts -> Live accounts or Demo Accounts.

3. Then at bottom of page in Trading History Section you can check.

You can create trading account in just 2 minutes with 3 easy steps.
1 Register

2 Complete KYC

3 Open Trading Account.

You need to loing to your client portal & go to report option to find perticular transaction in your wallet.

 To check trading account type details click here.

Yes! You can withdraw your funds from your wallet.

To check Cent accounts details click here.

It is the facility provided by RightFX to store your funds to make internal transfers or hold your funds.

No. Charge will be applicable on which payment method you choose for making deposit and withdrawal.

You can choose various payment methods for deposit and withdrawal. For more information please visit Payment Methods page.

It takes 15 min to process your withdrawal but it also depends on the payment mode you choose for withdrawal.

You can make deposits with any currency but account currency will be USD only.

Yes. You can withdraw the free margin amount from your account if you have an open position but it is advisable to withdraw while your trades are closed.

Yes. You can withdraw your funds whenever you want.

• Minimum Deposit amount is $250
• Minimum  Withdrawal amount is $50

You will get OTP on contact number or email. If you didn’t get OTP on both you can directly contact on live chat support.

You will receive email which contain your account registration details.

At RightFX Maximum Leverage is 1:500. Thus you can select 1:1, 1:5, 1:15, 1:25, 1:30, 1:50, 1:100, 1:200 or, 1:500 leverage on RightFX Platform or MT5.

Spread is the difference between BID PRICE and ASK PRICE.

Commission is depend on which account type you select. You can check more about commission click here.

1. First login to your client dashboard.

2. Go to Accounts -> change password.

3. Select trading ACCOUNT .

4. Select account TYPE (investor / trading).

5. Type New password and confirm password.

6. Press the change password button.

1. First login to your client dashboard.

2. Go to Accounts -> Demo accounts.

3. Press the Open Demo Account button.

4. Fill the details and press on create demo account button.

No. Demo accounts have only virtual money for traders to test your trading skills.

It is the facility provided by RightFX to transfer your funds from one MT5 account to another MT5 account.

No. You can only transfer your funds into your MT5 account or wallet.

• If you have multiple MT5 accounts then you can easily transfer your funds from your one MT5 to another MT5 account.
• Just go to client portal → tap on internal transfer
• Now select the MT5 account in which you want to transfer your funds.

• Go to your client portal → tap on wallet 
• Select the amount from the wallet and select an MT5 account in which you want to transfer.
• Now tap on withdraw.

Deposit amount will be instantly reflect in your account after we successfully confirm your payment.

Yes! You can make deposit using your favourite crypto currency.

Yes! You can withdraw with cryptocurrency.

• Go to your client portal → Withdrawal
• Select Account → Enter Amount 
• Tap on Withdraw

Spin and Win is the reward program for every trader. Every day two times, you get      a chance to spin the wheel online and unlock rewards up to 6000 Points. Every day 2 times, you are eligible to spin the special wheel with a guaranteed reward. For more details click here.

You win reward points that will automatically credited to your trading account, after trade in this account you can make profit and withdraw it. For more details click here.

 Daily you get 2 free spin without deposit.

Every day 2 times.

 In referral spin you have to send your referral link (which is available at bottom of your referral spin wheel) to your friend and after complete KYC. You get referral spin and win up to 200 points.

Only one time.

Spin credit is only use for trading, and you can withdraw profit from spin account.

 Yes you can deposit real money in  spin account.

Minimum $50 withdraw in spin account.

No.

No.

Any Trader Can Get 50% Bonus With Minimum $250 Deposit. Bonus Given Under This Offer, At Any Point, Will Not Exceed $25000 Bonus. This Tradable Deposit Will Help Trader To Use And Optimize His/Her Trading Strategies. Once You Make Any Withdraw From Bonus Account, This Bonus Amount Will Be Removed From Trading Account. Please Read Full T&C For 50% Bonus.

 Yes you can use this bonus to trade. It is tradable bonus.

NO, You Can Only Use This Bonus To Trade With More Lots, But You Cannot Withdraw Bonus Amount. Once You Make Any Withdraw From Your Capital, Bonus Will Be Removed In Full From Your Trading Account.

Bonus will automatically removed when account is goes its stopout level .

Your bonus will be automatically removed from your account if you will make withdrawal of your deposit amount.

This 50% Bonus Offer Does Not Have Any Time Limit. You Can Use It As Long As You With Given The Condition That You Are Not Making Any Withdraw Or Transfer From Bonus Account. Though The Offer Has Not Time Limit, Company Reserves Full Right To Remove Bonus Amount Without Any Prior Notice Under Stipulated Conditions. Please Go Through 50% Bonus T&C To Know More.

1. First login to your client dashboard.

2. In click on Bonus Menu and check available bonus tab.

There are several benefits of bonus:

• Increased Trading Capital
• Risk Management
• Exploration and Experimentation
• Profit Amplification

On 5th Anniversary Of RightFX Giving You The Chance To Receive A Gift. By Entering, You Agree To Be Bound By These Terms And Conditions.

When you trade in a standard account you will get a lot in your Trade and Win Section. You can win prizes like iPhone 14 and many more with your traded lots.

Traded lots will be calculated from your standard account. The more you will trade the more prizes will be unlocked.

Only standard accounts are eligible to take part in Trade and Win.

No. Your traded lots count will not expire.

No. You can claim prizes which are available in trade and win menu

No. Only prizes displayed in the Trade and win section will be claimed.

Traded lots will be calculated from your standard account. The more you will trade the more prizes will be unlocked.

A standard account is necessary to take part in trade and win an offer.

No. Only standard account lots will be calculated in Trade and Win Offer.

• Login to your client dashboard
• Go to the Trade and Win menu and select your prize which will be available depends on your trading lots.
• Claim your prize and enter necessary details. It will take around 90 days to receive a prize.

No. Prizes are not refundable.

To change your client portal password click here.

RIGHTFX is a true ECN broker

zero slippages and competitive spreads

24x5 trading helpline

personalized free signal service

Free Technical Analysis

More than 140+ Instruments to trade with

NO SWAPs on major pairs

https://www.metatrader4.com/en/mobile-trading

https://www.metatrader5.com/en/mobile-trading

MT5 is very advanced than MT4

MT5 has more Trading Order Types better interface and advanced and updated security

Yes, we do. You can open as many demo accounts as you want in your profile to practice and test your strategies.

1. Login to your profile.

2. Scroll down the Dashboard page.

3. Press Create Account next to Your Accounts section.

4. Choose a trading platform.

5. Press Demo Account.

We deactivate demo accounts if they go inactive and you do not log into them.

We deactivate real accounts if you never add money and do not log into them.

The expiration period of real accounts:

• MetaTrader 5: 14 days
  

• RightTrader: unlimited.

We offer USD accounts only.

You can select 1:1, 1:5, 1:15, 1:25, 1:30, 1:50, 1:100, 1:200 or, 1:500 leverage on RightFX Platform or MT5. Leverage is a virtual credit given to the client by the company. It modifies your margin requirements. This means that the higher the ratio, the lower the margin you need to open an order. You can use our trading calculator to choose the appropriate amount of leverage for your account. You can change leverage later in your profile.

All of our accounts are Islamic-friendly. According to Islamic standards, there is no accumulation, collection, or payment of interest rates.

On a dedicated page. Please make sure you've read and agreed to our Customer Agreement before you begin trading.

After opening an account, check your email to find your account credentials. Make sure to save them—you will need these credentials to access the trading terminal.

We offer a very well-known trading platform MetaTrader 5, along with our integrated trading platform - RightTrader.

Yes. If you have a mobile device, you can trade on:

Yes, we have. The interface of MetaTrader 5 web platforms and their major tools, including one-click trading and chart trading, are identical to those of desktop apps.

You can log into MT5 from any browser, You can also log into the MT5 web platform from your profile:

• choose a trading account on the Dashboard page.
• press the Trade button enter your trading account password.
• enter your login, which matches your trading account number.
• enter a password that we have sent you in the Your RightFX Profile Details email select a server and choose the platform—MT5.

1. Open MT5, then press File—Login with a trading account.

• Check the last entry in the Journal tab to find out the exact reason.

• There are two general order types: market and pending.

You can claim a 10%, 30%, or 50% bonus on each deposit. Bigger bonuses become available during holidays and other limited-time offers.

There are two ways to claim your bonus. You can:

● activate it manually in your profile after making a deposit

● check the 'Apply further bonuses automatically' option in Settings.

The first option is recommended as you can pick bonuses you can afford. Keep in mind that you need to have enough funds to sustain your bonuses before you complete them.

The bonus can be cancelled if:

● your equity falls below the bonus amount

● your personal funds fall below the bonus amount after a withdrawal or internal transfer

● you cancelled the bonus in your profile.

You can get in touch with our Customer Support to specify the reason.

In your client dashboard, you can:

1. open new accounts

2. manage existing ones.

3. make deposits

4. request withdrawals

5. transfer funds between your accounts

6. claim bonuses

7. restore forgotten passwords.

Use your registered email address and client dashboard password to sign in. You can restore your client dashboard password on a Password restore page.

1. Visit our password restoration page.

2. Enter your registration email address.

3. Confirm that you're not a robot.

4. Press the Restore password button.

We will send a restoration link to your email address: press the Create password button in the email and follow it. Enter a new password twice and press the Submit button. Use your email address and the new password to log in.

You can select the account in the drop-down list under Primary account. You can also do that in the Your accounts section. Select the account number you need and choose Switch to this account in the drop-down list.

Click the leverage ratio in the Primary account section. Set the new leverage and press the Change button. You can also follow this link to change your leverage.

You can find all your accounts in the Trading accounts tab in the sidebar menu of your client dashboard. Press Trading accounts and then—Account list. You can also follow this link. On the Your accounts page, you can:

1. View general information:

• account number
• account type
• currency
• balance

2. Switch between accounts

3. Restore password

4. Hide or display accounts on the main page

5. Make deposits

6. Create withdrawal requests

7. Review order history

8. Login to a trading terminal.

Please contact our support team if you wish to close your client dashboard.

We designed the RightFX client dashboard so that you can keep all your trading information in one place. Please be aware that creating several client dashboards by using multiple email addresses is prohibited.

1. Login to your Personal Area.

2. Open the Settings drop-down menu next to your name.

3. Select Your details page.

4. Press Change next to your current email.

5. Enter your new address and press the Change email button.

We will send you a confirmation link to both old and new addresses. We will send confirmation links to both your old and new addresses. Check both of your inboxes and follow the link in each of them to apply the changes.

1. Login to your Personal Area.

2. Open the Settings drop-Down menu next to your name.

3. Go to the Your details page.

4. Press Change next to your current phone number.

5. Enter your new phone number and press the Change button.

1. Log into your Client Dashboard.

2. Open the Settings drop-Down menu next to your name.

3. Go to the Restore password page.

4. Select Account password as the password type you want to restore.

5. Choose the account number from the drop-Downmenu.

6. Confirm that you’re not a robot.

7. Press the Submit button.

We Will Send The New Password To Your Email Address.

1. Login to your Personal Area using your current password.

2. Open the Settings drop-Down menu next to your name.

3. Go to the Change password page.

4. Select the client dashboard password.

5. Enter your current client dashboard password and then the new Password—Twice.

6. Press the Change button to apply the changes.

1. Login to your Client dashboard.

2. Open the Settings drop-down menu next to your name.

3. Go to the Change passwords page.

4. Select the Account password.

5. Choose the account number from the drop-down menu.

6. Enter your current Account password and then the new password—twice.

7. Press the Change button to apply the changes.

You can change your Investor password in the MT5 terminals. For MT5

1. Open the File drop-down menu.

2. Select Change password.

3. Type the current master password in the text field.

4. Select Change investor password.

5. Type the new investor password in the New Password text field.

6. Re-type the new investor password in the Confirm text field.

7. Press the Ok button.

An investor password allows you to watch account performance without being able to open or close orders.

You need to provide us with a document verifying your identity. It can be a passport, national identity card, or any other government-issued photo ID. The document must not be expired at the time of verification.

• Profile verification allows us to make sure your information is valid. We keep your information confidential and use it solely to verify your identity. Verifying your profile helps us ensure your transactions are authorized and protect you against fraud. 
• We strongly recommend getting your profile verified before making your first deposit, especially if you want to deposit with Visa or Mastercard.
• Please note that you can withdraw funds only after your profile is verified.

• Verification usually takes just a few minutes. However, it may require up to 24 hours if we have a large number of requests or if you submitted your request overnight or at the weekend.
• To help us approve your request quicker, please make sure you submit clear, distortion-free images of your documents.
• We will send you an email when we complete your profile verification.

We use highly secure technologies to protect your data and financial transactions. Your Client Dashboard is SSL-secured and protected with 128-bit encryption, which makes your browsing safe and your data inaccessible to third parties. You can read more about data protection in our Privacy Policy.

To make a deposit, log into your Profile, choose your primary account at the top of the page, and click New Deposit. Then, select the payment option you prefer, specify the deposit amount, and click Continue. Fill in additional information if required and confirm the deposit. All deposit methods available in your region are listed on the New Deposit page.

In the case of bank transfers, all requests are processed within 1–3 hours during the working time of our Financial Department. The process is instant if you deposit via Bank Transfer, UPI, or crypto.

If your deposit currency is different than USD, the processing bank will convert the currencies at their internal exchange rate when you deposit with Visa or Mastercard. Also, note that the bank may also charge additional transaction fees. If you deposit via an instant payment provider like UPI, Bank Transfer, and your deposit and trading accounts are in USD, no extra fees will apply. However, if the deposit account currency is not USD, the payment provider will convert the funds to dollars using their internal exchange rate and may charge additional fees. On our side, we do everything to provide our clients with the best rates for financial operations. We also don't charge any commissions and cover the deposit and withdrawal fees applied by payment systems.

As Per international regulations, we use segregated accounts to separate clients' funds from the company's balance sheets. This keeps your funds secure and untouched.

We usually process all requests within 1–3 hours. You will receive an email notification as soon as your request is processed.

We do not charge our clients any fees. Moreover, we also cover the deposit9. However, please be aware that some payment systems may introduce additional fees to operations on their platform, so look closely at third-parties customer agreements and other policies.

The deposit amount is unlimited, and the withdrawal amount should not exceed your free margin.

We do not limit the number of deposit and withdrawal requests. However, to avoid unnecessary delays in processing, we advise depositing (or withdrawing) the funds in one request and not splitting them.

You can submit a withdrawal request if you have open orders, trades, or positions. Please note that the free margin has to exceed the withdrawal amount you requested. If you have insufficient funds, the request won't be processed.

You can find links to the pages with all previous deposits, withdrawals, and transfers on your Profile page on the right, in the Transaction history section.

If your withdrawal request status says 'pending', it means it's in the queue for processing. We will notify you as soon as our Financial Department approves it.

There are two possibilities: some of the data you entered may have contained an error, or there may not have been enough free margin to process your withdrawal. You can check the exact reason for the rejection in the recent email notification we sent, fix the issue, and retry the withdrawal.

If you don't receive your funds for more than 24 hours, get in touch with our Customer Support. Usually, withdrawal takes much less, but please note that if you withdraw using the Local Banks method, it might take us up to 24 hours to reach your bank.

Yes, you can create an internal transfer request on your Profile page.

• Choose the Internal transfer option on the right-hand menu.
• Select the accounts to and from which you would like to transfer the funds.
• Enter the amount into the Amount from field.
• Enter your PIN(you can find it in your welcome email or reset it to get a newone).
• Press the Request and confirm your request.

No fees apply to internal transfers.

RightTrader and MT5 trading hours for all currency pairs except cryptocurrencies are 24/5, starting at 12:00 a.m. on Monday and closing at 11:59 p.m. on Friday server time (EET/EST). Cryptocurrency pair trading is available 24/7. However, any trading is unavailable during server maintenance and will be notified to you via e-mail.

We value every trader and do everything possible to make their Forex trading experience with us positive and profitable. Our top priority is providing traders with high-quality services that meet international standards and regulations. We offer:

We are proud to be a socially responsible company and regularly engage in supporting various foundations and charity programs to help those in need. We believe that it's our responsibility to improve the quality of life of underprivileged people around the globe. You can learn more about how to help at our Charity page. 

Generally, this answer depends on which broker you select. So it varies from broker to broker. With RightFX you can start with as little as $100 in USD.

It is almost instantly sir, normally withdrawal takes only a few minutes. But if you place a request on weekends or holidays then it may take as long as it takes banks to get operational.

YES YOU CAN

No sir we do not entertain such requests.

To promote new traders and to help them earn more, for new traders we offer zero % commission/charge on deposits.

YES, WE DO accept payments through major crypto wallets.

YES YOU CAN SIR

Yes you can.

it depends on the offer availability. You can check it always on our offers page.

no, you can not withdraw the bonus sir

RightFX is a True ECN Broker with STP order only and has spread right from 3 pipettes to 5 pipettes. RightFX was incorporated in the UK and has registration in Saint Vincent & Grenadines and UAE and has a presence in more than 17+ countries with more than 170+ instruments.

You can search our Registration number given on our website and you can verify our

Spreads in Cross Currency and Exotic are relatively high because of low volume.

for GOLD = XAUUSD

Search in CFD and Click on Energies You will find OIL as CL_ and BR_

Trading in spot is just like trading in Cash n Carry but with handsome leverage whereas CFD stands for Contract for Future Differences.

Pip trading is termed as trading in forex currencies or any forex instrument based on their points/Pips.

We as a broker do not offer those services, but we have verified channel business partners who can offer aforesaid services. Once you open a Real account with us our Relationship manager or I can guide you further on how to earn 5% to 20% every month with automated trading.

EA trading means algorithmic trading which automizes your whole trading process and trades automatically.

The 24x5 Trading helpline gives you instant access to our technical expertise that can guide you during the market hour. This is our unique service which gives you honest and transparent guidance whenever you need it.

10 lots

UNLIMITED

We have several account types according to your trading needs. Please visit our accounts page to know more.

Yes in ECN you will have a commission of $5 Per lot

Spread is the difference between BID PRICE and ASK PRICE

Brokerage is what a broker earns from a trader may be as a commission or as a spread

Because MetaTrader company itself has stopped giving licenses in the market

yes you can

Yes, sir, you can trade Cryptos / BTC / Bitcoin / BTCUSD on our exchange.

We offer floating spreads only. This means our spreads vary depending on the market situation.

When your balance becomes negative, our negative balance protection automatically adjusts it to zero.

Our top priority is giving you the best trading experience, that’s why, regardless of the risks, we have you covered: our risk management system ensures that clients cannot lose more than they initially invested. If your balance becomes negative due to Stop Out, we will compensate the difference and bring your account balance back to zero. We guarantee that your risk is limited to only those funds you have deposited into your account. Please be aware that this does not include any debt payments from the client. Thus, our clients are protected from losses beyond the initial deposit.

It depends on the currency pair, volume, and account leverage. You can use our Trading Calculator to figure out your required margin.

We do not charge any commissions for trading. RightTrader and MT5 commissions are included in our spreads as markup.

No we don’t.

We won't charge you any commission for holding an order overnight–all of our accounts are swap-free.

Yes, you can trade cryptocurrency pairs with us. You can trade Bitcoin, Bitcoin Cash, Ethereum, and Litecoin.

Сommodities are tradeable physical assets. With us, you can trade metals, including gold, silver, platinum, and copper, as well as energies, like crude oil, natural gas, and other resources.

Yes, with us you can enjoy the benefits of trading gold, silver, crude oil, and other commodities. Read more about this type of asset on the Commodities trading page.

IB stands for 'Introducing broker', a person or a company that refers clients to a broker and receives a commission for their trading activity.

You should submit an IB application from our IB Program Page.

Yes, we do have a Very supportive IB structure with which you can create a very stable and handsome passive income. Please share your WhatsApp number and I will share it instantly with you.

To know more about the IB Payout structure please visit our IB Program in the website menu.

Active client' is an account with cumulative personal funds greater than or equal to 100 USD and with at least five valid orders closed within the last 30 days.

IB commission is paid for valid orders only. A valid order is a trade that meets the following conditions:

No, here you will not get cash but here you will get points which will help you to trade without a deposit

• To Become Eligible For The Contest, The IB Undertakes To Press The Button ‘Take Part’ On The Contest Page.
• The Time From The Moment The IB Pressed The ‘Take Part’ Button On The Contest Page To The End Date Of The Contest Is Called The Participation Time.
• The Employees Or Individuals Receiving Salary From The Company Are Not Eligible For The Contest.

The "Fantastic Four" Offer Involve Four Different Rewards Or Benefits For IBs Who Meet Certain Criteria Or Conditions. One Of The Rewards Mentioned Is The Opportunity To Go On International And Domestic Tours, Which Could Be A Great Incentive For IBs Who Want To Travel Or Explore New Places.

• The Volumes Traded By The IB On His Or Her Trading Accounts Are Not Counted For The Purposes Of The Contest.
• Only The Volumes Of The Trades Both Opened After The Moment The IB Signed Up For The Contest And Closed Before The End Time Of The Contest Are Counted For The Purposes Of The Contest.
• The Volumes Generated By The IB’s Referrals As The Copiers In The RightFX Copy Trading Service Are Not Counted For The Purposes Of The Contest. Only The Volumes Of The Valid Order Are Counted For The Purposes Of The Contest.
• The Order Is Considered As The Valid Order If It Lasts For 120 Seconds Or More, Has At Least 30 Points (3 Pips) Difference Between Open Price And Close Price, And Is Not Closed By The Means Of Partial Close Or Multiple Close.
• Those Trades Will Be Counted Which Are Traded By His Direct Subordinate Clients Only.
• If There Is A Sub IB Below A Main IB, Then The Trades Of The Sub IB Will Not Be Counted In The Trades Of The Main IB.